- Shocking moment passengers start BRAWLING because a woman ‘wouldn’t stop complaining about a delayed flight’
- Dramatic moment ‘very emotional’ woman threatens to jump off the roof after her holiday request was denied
- Vomit, mould and breakdowns: Couple who splashed out on luxury holiday had a ‘week-long horror cruise’ after string of problems
- Travel chaos for BA passengers as IT glitch leaves fliers in ‘snaking queues’ at Heathrow and Gatwick following check-in desk breakdown